Dir, Business Development
Job Reference Number: 38940
Employment Type: Full-Time, Remote
Segment: Dining & Events
Brand: Constellation
Location: New York, New York (US-NY)
The Role at a glance:
Elior North America has an exciting opportunity with their Dining and Events Division. The Director of Strategic and Global Accounts will be responsible for managing and expanding relationships with our most valuable and complex multinational clients. This position acts as a trusted advisor to C-suite executives, ensuring long-term client satisfaction and driving global revenue growth through cross-regional strategy and innovation.
What you'll be doing:
- Strategic Account Planning: Develop and execute multi-year global account strategies aligned with both company growth objectives and client business goals.
- Relationship Management: Build and maintain deep, consultative relationships with executive-level contacts (CEO, CFO, CPO) across various global regions.
- Revenue Growth: Drive profitable growth by identifying upsell and cross-sell opportunities, managing high-value contract renewals, and leading complex negotiations ranging from hundreds of thousands to tens of millions of dollars.
- Cross-Functional Leadership: Coordinate internal teams—including sales, product, R&D, supply chain, and finance—to deliver tailored, seamless solutions to global customers.
- Market Insight: Monitor industry trends, competitor activities, and global market dynamics to stay ahead of client needs and propose proactive solutions.
- Performance Tracking: Oversee key performance indicators (KPIs), forecast global revenue, and provide regular progress reports to senior leadership
What we're looking for:
Must-haves:
- 7–10+ years of experience in senior account management, global sales strategy, or business development, specifically within Hospitality / Food Service
- Skills:
- Expertise in complex negotiation and value-based selling.
- Ability to manage multi-regional teams and navigate diverse cultural market nuances.
- Proficiency in CRM systems
- Strong analytical skills to translate data into actionable commercial strategies.
Nice-to-haves:
- (Segment) specific experience in contract services
- Experience/knowledge working with DiSC
Compensation Range
TBD
Our Benefits:
- Medical (FT Employees)
- Dental
- Vision
- Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
- Discount Program
- Commuter Benefits (Parking and Transit)
- EAP
- 401k
- Sick Time
- Holiday Pay (9 paid holidays)
- Tuition Reimbursement (FT Employees)
- Paid Time Off
#boost #LI-MA1 #indeedelior
About Constellation:
From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.
About Elior North America:
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.
At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.
Disclaimer: This job description can be revised by management as needed.
Nearest Major Market: Manhattan
Nearest Secondary Market: New York City