Assistant Facilities Manager

Job Reference Number: 43717
Employment Type: Full-Time, Onsite 
Segment: Dining & Events
Brand: Abigail-Kirsch
Location: Tarrytown, NY
 

Abigail Kirsch is looking for an Assistant Facilities Manager in Tarrytown, NY.

Position Summary
The Assistant Facilities & Event Operations Manager is responsible for the leadership and oversight of facilities, maintenance, housekeeping, event setup, and event support operations at Tappan Hill. This role ensures the facility remains safe, clean, operationally efficient, and guest-ready while supporting exceptional event execution and client satisfaction.

The Assistant Manager oversees facility maintenance and repairs, preventive maintenance programs, capital projects, event setup and breakdown operations, inventory management, vendor relationships, property security, safety compliance, staffing, and budget performance. Working closely with the District Manager, Sales, Event Operations, and venue leadership teams, this position drives operational excellence, service quality, and financial performance across both locations.

Qualifications
Required Qualifications
•    Minimum three (3) years of management experience in hospitality, catering, event operations, convention services, facilities management, or a related field.
•    Experience leading hourly and supervisory team members in a fast-paced environment.
•    Knowledge of facility operations, preventive maintenance programs, and building systems.
•    Strong leadership, organizational, and project management skills.
•    Excellent verbal and written communication skills.
•    Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
•    Ability to manage multiple priorities and work effectively under pressure.
•    Ability to work a flexible schedule, including evenings, weekends, and holidays based on business needs.
Preferred Qualifications
•    Bachelor's degree in Hospitality Management, Facilities Management, Business Administration, or a related field.
•    Experience managing hospitality venues, catering facilities, hotels, or conference centers.
•    Knowledge of HVAC, plumbing, electrical, security, and life safety systems.
•    Experience with event management software and room diagramming platforms.
•    Bilingual English/Spanish proficiency.

Essential Functions & Responsibilities
Leadership & Talent Management
•    Recruit, interview, onboard, train, coach, and develop supervisory and hourly team members.
•    Establish clear performance expectations and conduct regular performance evaluations.
•    Foster a culture of accountability, teamwork, safety, and service excellence.
•    Manage staffing levels and labor deployment to support operational and event requirements.
•    Address employee performance concerns and administer corrective action in accordance with company policies.
•    Develop cross-training and succession planning initiatives to strengthen operational flexibility and team development.
•    Ensure compliance with company policies, procedures, and employment practices.
•    Event Operations & Houseperson Services
•    Oversee all event setup, room turnover, breakdown, and post-event restoration activities.
•    Ensure meeting rooms, event spaces, public areas, and event venues are prepared accurately and on schedule.
•    Partner with Sales Managers, Event Managers, Culinary leadership, and venue operations teams to execute client requirements.
•    Coordinate room configurations, furniture placement, event equipment, audiovisual support needs, and housekeeping services.
•    Maintain cleanliness, organization, and presentation standards throughout all front-of-house and back-of-house areas.
•    Develop and implement operational standards to achieve consistent event execution and guest satisfaction.
•    Continuously evaluate processes and identify opportunities to improve efficiency and service delivery.

Facilities & Maintenance Management
•    Direct all facility maintenance, repair, renovation, and preventive maintenance activities across both locations.
•    Maintain facility systems including HVAC, plumbing, electrical, lighting, security, and fire/life safety systems.
•    Establish maintenance schedules and inspection programs to protect company assets and ensure operational reliability.
•    Coordinate and oversee outside vendors, contractors, and service providers.
•    Manage service contracts and ensure vendor performance meets company expectations.
•    Maintain records related to maintenance activities, inspections, repairs, permits, and regulatory requirements.
•    Respond to facility emergencies and operational disruptions as needed.

Financial & Asset Management
•    Manage departmental labor budgets and operational expenses.
•    Monitor labor utilization and identify opportunities for productivity improvements and cost control.
•    Oversee purchasing of maintenance supplies, event equipment, and operational materials.
•    Maintain inventory controls for tables, chairs, furniture, event equipment, linens, and facility assets.
•    Conduct periodic inventories and ensure proper storage, maintenance, and replacement of operational equipment.
•    Assist with annual budgeting and capital planning processes.
•    Support asset preservation initiatives through regular inspections and preventive maintenance programs.

Safety, Security & Compliance
•    Promote a culture of safety throughout both facilities.
•    Ensure compliance with OSHA standards, company policies, and applicable regulatory requirements.
•    Conduct routine facility inspections and implement corrective actions as necessary.
•    Maintain security procedures, key control processes, and access management protocols.
•    Ensure fire protection systems, emergency equipment, and life safety procedures are maintained and operational.
•    Lead incident investigations involving maintenance, facility, safety, or property concerns.
•    Coordinate safety training and emergency preparedness activities for operational teams.

Operational Leadership
•    Partner with the Director of Operations to establish operational priorities and achieve business objectives.
•    Attend and actively participate in operations meetings, planning meetings, and event reviews.
•    Meet regularly with venue leadership teams to review operational performance, maintenance priorities, staffing needs, and upcoming events.
•    Support capital improvement projects, facility upgrades, and operational initiatives.
•    Perform other duties and special projects as assigned.

Physical Requirements
•    Ability to walk, stand, bend, climb stairs, and move throughout large facilities for extended periods.
•    Ability to lift, carry, push, or pull up to 50 pounds with or without reasonable accommodation.
•    Ability to work indoors and outdoors in varying weather conditions.
•    Ability to respond to operational and facility-related emergencies when required.

Core Competencies
•    Leadership & Team Development
•    Facilities Management
•    Event Operations Management
•    Budget Management & Cost Control
•    Project & Vendor Management
•    Safety & Risk Management
•    Customer Service Excellence
•    Communication & Collaboration
•    Problem Solving & Decision Making
•    Planning & Organization

Success Measures
•    Facilities consistently maintained to company, client, and regulatory standards.
•    Successful execution of events with minimal operational disruptions.
•    Achievement of labor, expense, and budget goals.
•    High levels of client, guest, and stakeholder satisfaction.
•    Safe work environment with strong compliance performance.
•    Effective management and development of facilities and event operations teams.
•    Protection and preservation of company and client assets.

Company Standards
•    Demonstrate professionalism, integrity, and respect in all interactions.
•    Promote a culture of service, teamwork, safety, and accountability.
•    Protect company assets and resources.
•    Maintain professional appearance and conduct while interacting with clients, guests, vendors, and team members.
•    Adhere to all company policies, procedures, safety standards, and operational guidelines.
•    Maintain regular and reliable attendance.
•    Support the organization's commitment to delivering exceptional hospitality experiences and operational excellence.

Salary:  $65,000 - $70,000

Benefits:

• Medical
• Dental
• Vision
• Tuition Reimbursement
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick
• Holiday Pay (9 paid holidays)

About Abigail Kirsch:

Started in the 1970s as a family-owned catering company, Abigail Kirsch has grown into one of New York’s premier caterers. Our steady growth has allowed us to bring our hospitality, service, and delicious food to Connecticut, Westchester, and New York City.

About Elior North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.