The Role at a glance:

We are looking to add a skilled, experienced Kitchen Manager to our Lancer Hospitality team at the Phoenix Zoo. Reporting to the Executive Chef, the Kitchen Manager oversees daily kitchen operations, supports catering and retail food service execution, and helps develop and lead the culinary team. This role offers the opportunity to mentor team members, deliver exceptional guest experiences, and be part of a mission-driven organization that connects our culinary experiences to guests visiting Phoenix Zoo.

Why Join Us?

• Complimentary Zoo admission for you
• Zoo tickets for family and friends
• Complimentary meal during your scheduled shift
• Opportunity to work in a unique and exciting environment surrounded by wildlife and conservation efforts
• Career growth and development opportunities
• Opportunities to travel and support special events during the Zoo's non-peak season
• Supportive team culture focused on hospitality, teamwork, and guest experience
  
  

What you'll be doing:

• Train, coach, and develop team members in food service, sanitation, and operational standards
• Ensure proper portion control, food presentation, and temperature standards are consistently achieved
• Perform and oversee food preparation and production tasks efficiently and accurately
• Adhere to all food safety, food handling, sanitation procedures, and standardized recipes
• Deliver exceptional customer service and create memorable guest experiences
• Coordinate and participate in the preparation and execution of catered events and special functions under the direction of the Executive Chef.
• Maintain controls for food, supplies, equipment, and inventory
• Assist the Executive Chef with the onboarding, training, coaching, and day-to-day supervision of culinary and support team members
• Support the Executive Chef in maintaining the highest standards of food quality, safety, cleanliness, and hospitality
• Support daily retail and catering operations as needed
• Perform other duties as assigned

What we're looking for:

Must-haves: 

• 2-3 years of supervisory or management experience
• 3-5 years of experience in catering, banquet operations, or a high-end full-service restaurant environment
• Current Maricopa County Food Handler Certificate and ServSafe Certification
• Strong communicator, organized and the desire to be the best in what we do everyday
• Passion for hospitality, food quality, and guest service

Compensation Range

$60,000/yr. #boost #LIGG1

Our Benefits:

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit) 
• EAP
• 401k
• Sick
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off