Quality Assurance Supervisor

Job Reference Number: 43434
Employment Type: Full-Time, Onsite 
Segment: Community Meals
Brand: TRAD
Location: Traditions - Quality Assurance

Job Title: Quality Assurance Supervisor
Company: Traditions Prepared Meals
Salary: $67,000–$70,000 per year
Reports to: Quality Assurance Manager

The Quality Assurance Supervisor oversees daily QA activities in a frozen prepared meals manufacturing facility. This position supervises QA staff, supports food safety programs, and ensures products meet company quality standards and applicable USDA and FDA requirements.

Key Responsibilities

• Supervise, train, and coach QA technicians and coordinate daily assignments.
• Verify compliance with GMPs, sanitation procedures, HACCP plans, and prerequisite programs.
• Review ingredient verification, allergen controls, labels, lot codes, expiration dates, and case labels for accuracy.
• Monitor production checks, including temperatures, portion weights, packaging integrity, and metal detection.
• Review QA and production records for accuracy and completeness before product release.
• Identify nonconforming products, initiate holds, and coordinate disposition with the QA Manager.
• Investigate customer complaints and food safety concerns; document corrective and preventive actions.
• Support environmental monitoring, inspections, internal audits, SQF preparation, and mock recalls.
• Communicate food safety and quality concerns promptly to production, maintenance, and management.
• Ensure employees follow documentation requirements and report issues accurately.

Qualifications

• Previous quality assurance or food safety experience in food manufacturing.
• Supervisory or team leadership experience preferred.
• Working knowledge of HACCP, GMPs, sanitation, allergen controls, and USDA/FDA requirements.
• HACCP certification preferred; SQF experience is a plus.
• Strong attention to detail, communication, organization, and problem-solving skills.
• Ability to review records, use computer systems, and work closely with production teams.

Working Conditions

Work includes time on the production floor and in refrigerated or frozen areas. Must follow required PPE and hygiene practices and be available to work scheduled production shifts, including weekends as needed.

About Traditions:

Traditions started as a simple, frozen meal delivery service for the elderly in 2001. Now, over 20 years later, we have grown into a team of caring professionals whose experience drives an operation that serves over 300,000 meals per week. Our emphasis on quality and care has positioned us as a national leader in providing frozen meals, and our scope has grown beyond seniors as we push the boundaries of what prepackaged meal service can be.

About Elior-North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised  by management as needed.