Quality Assurance Supervisor

Job Reference Number: 38884
Employment Type: Full-Time, Onsite 
Segment: Community Meals
Brand: TRAD
Location: Pearl, Mississippi (US-MS) 

Position Summary

The QA Supervisor is responsible for overseeing food safety, quality assurance, regulatory compliance, and sanitation programs within a USDA-regulated food production facility. This role ensures products meet USDA, FDA, customer, and company standards while supporting operational excellence and continuous improvement initiatives.

The QA Supervisor leads QA technicians and collaborates with production, sanitation, maintenance, and operations teams to maintain compliance with HACCP, SSOPs, GMPs, and all applicable food safety regulations.

Location- Pearl, MS

Pay up to $67,000/yr

Key Responsibilities

Food Safety & Regulatory Compliance

• Ensure compliance with USDA, FDA, HACCP, SSOP, GMP, and company food safety standards.
• Monitor and verify HACCP plans, CCPs, preventive controls, and prerequisite programs.
• Maintain readiness for USDA inspections, third-party audits, and customer audits.
• Investigate and document non-conformances, deviations, customer complaints, and corrective actions.
• Ensure labeling, allergen controls, traceability, and product hold/release procedures are properly followed.

Quality Assurance Operations

• Supervise daily QA activities on production floors.
• Review production records, QA logs, sanitation records, and temperature documentation.
• Conduct product evaluations, inspections, and quality checks.
• Oversee environmental monitoring and microbiological testing programs.
• Ensure calibration of QA equipment and monitoring devices.

Team Leadership

• Supervise, train, coach, and evaluate QA Technicians and hourly QA staff.
• Develop employee training on food safety, GMPs, sanitation, and quality systems.
• Schedule QA coverage to support all production shifts as needed.
• Promote a culture of food safety and continuous improvement.

Audit & Documentation Management

• Maintain accurate QA documentation and records in compliance with regulatory requirements.
• Assist with internal audits and corrective/preventive action (CAPA) programs.
• Prepare reports and trend analyses related to quality metrics and food safety performance.
• Support customer and regulatory audit responses.

Qualifications

Education

• Bachelor’s degree in Food Science, Microbiology, Biology, Chemistry, or related field preferred.
• Equivalent industry experience may be considered.

Experience

• 3–5+ years of quality assurance or food safety experience in a USDA-regulated food manufacturing environment.
• Previous supervisory or leadership experience preferred.
• Experience with ready-to-eat (RTE), protein, poultry, meat, or commissary operations is a plus.

Knowledge & Skills

• Strong understanding of:
  • HACCP
  • USDA regulations
  • GMPs
  • SSOPs
  • SQF/BRC standards
  • Food defense and food fraud programs
• Ability to interpret regulations and apply corrective actions.
• Strong organizational, communication, and leadership skills.
• Proficiency with Microsoft Office and QA documentation systems.
• Ability to work in cold/refrigerated production environments as needed.

Preferred Certifications

• HACCP Certification
• PCQI Certification
• SQF Practitioner Certification
• ServSafe Certification

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 25–50 lbs occasionally.
• Ability to work in refrigerated, wet, or noisy production environments.
• Flexible schedule including weekends or off-shifts when necessary.

Our Benefits:

• Medical (FT Employees)
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit) 
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement (FT Employees)
• Paid Time Off 

#boost

About Traditions:

Traditions started as a simple, frozen meal delivery service for the elderly in 2001. Now, over 20 years later, we have grown into a team of caring professionals whose experience drives an operation that serves over 300,000 meals per week. Our emphasis on quality and care has positioned us as a national leader in providing frozen meals, and our scope has grown beyond seniors as we push the boundaries of what prepackaged meal service can be.

About Elior-North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised  by management as needed.