Mgr, Quality Assurance

Job Reference Number: 38715
Employment Type: Full-Time, Onsite 
Segment: Community Meals
Brand: TRAD
Location: Pearl, Mississippi (US-MS) 

Job Title: Warehouse Quality Assurance (QA) Manager – USDA Experience Required

Pay is based on experience- 85-90k (Could be higher with right background)

Location- Pearl, MS Traditions Plant-Full Time- Weekly Pay

Hours-7a-430p (normally) M-F

Job Summary

The Warehouse QA Manager is responsible for overseeing all quality assurance and food safety programs within a warehouse/distribution environment. This role ensures compliance with USDA regulations, company standards, and customer requirements while maintaining product integrity throughout storage and distribution. The ideal candidate has strong experience with USDA inspections, audit readiness, and food safety systems in a warehouse setting.

Key Responsibilities

• Lead and manage all QA and food safety programs within the warehouse
• Ensure compliance with USDA, FDA (if applicable), and local regulatory requirements
• Act as the primary point of contact for USDA inspectors and regulatory agencies
• Maintain and implement HACCP plans, SSOPs, and preventive controls
• Oversee product inspection, temperature controls, and storage conditions
• Manage traceability, recall procedures, and product hold/release processes
• Conduct internal audits and prepare for external audits (USDA, third-party, customer)
• Investigate quality issues, non-conformances, and customer complaints; implement corrective actions
• Train warehouse staff on food safety, sanitation, and quality standards
• Collaborate with operations, logistics, and suppliers to ensure quality compliance across the supply chain
• Monitor and report KPIs related to quality, food safety, and compliance
• Ensure proper documentation and recordkeeping in accordance with USDA requirements
• Lead sanitation and pest control programs in partnership with vendors

Qualifications

• Bachelor’s degree in Food Science, Quality Assurance, Microbiology, or related field (or equivalent experience)
• 3–7+ years of QA experience in a food warehouse, distribution, or manufacturing environment
• Direct experience working with USDA regulations and inspections is required
• Strong knowledge of HACCP, FSMA, GMPs, and sanitation programs
• Experience with audit management (USDA, SQF, BRC, or similar preferred)
• Excellent problem-solving and root cause analysis skills
• Strong leadership and team management experience
• Proficiency in Microsoft Office and QA systems/software

Preferred Qualifications

• HACCP Certification
• PCQI (Preventive Controls Qualified Individual)
• Experience with USDA-regulated products (meat, poultry, or dairy)
• Experience in cold storage or temperature-controlled environments

Key Competencies

• Attention to detail and regulatory compliance mindset
• Strong communication and interpersonal skills
• Ability to work in a fast-paced warehouse environment
• Leadership and team development
• Analytical and decision-making skills

Working Conditions

• Warehouse environment with exposure to cold temperatures (if applicable)
• Ability to walk the floor for extended periods
• May require occasional off-shift or weekend work during audits or issues

About Traditions:

Traditions started as a simple, frozen meal delivery service for the elderly in 2001. Now, over 20 years later, we have grown into a team of caring professionals whose experience drives an operation that serves over 300,000 meals per week. Our emphasis on quality and care has positioned us as a national leader in providing frozen meals, and our scope has grown beyond seniors as we push the boundaries of what prepackaged meal service can be.

About Elior-North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised  by management as needed.