Dir, Commissary

Dir, Commissary

Job Reference Number: 40169
Employment Type: Full-Time, Remote 
Segment: Corrections
Brand: Summit
Location: Minneapolis, Minnesota (US-MN) 

Director of Commissary Operations

Position Summary:

Operationally lead 40-60 commissary accounts across a broad geographic region. Actively manage the internal relationships with respective commissary warehouse leadership to ensure timely and accurate fulfillment of orders on a consistent basis. Actively manage external performance-based client relationships through effective proactive and regular communication and problem resolution. Cooperate and collaborate with the Food team within the geographic region to effectively service those accounts that have both Commissary and Food services. Work with BDDs and Food operations team to foster an environment that supports both short and long-term growth expectations. Reports to the Vice President of Commissary.

Job Competencies:

• Manage Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
• Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
• Plans & Aligns – Planning and prioritizing work to meeting commitments aligned with organizational goals.
• Ensures Accountability – Holding self and others accountable to meet commitments.
• Drives Results – Consistently achieving results, even under tough circumstances.
• Financial Acumen – Interpreting and applying understanding of key financial indicators to make better business decisions.

Key Accountabilities:

• Active contract management including a 40-60 account portfolio in CRMS (Tegara)
• Updating current product offerings with appropriate pricing
• Responding to operational issues as they arise
• Coordinating with warehouse personnel for efficient delivery of weekly commissary orders
• Regularly and effectively communicating with clients to ensure top performance
• Regularly visiting with large clients and on-site commissary personnel
• Updating clients on newest Summit offerings in Product/Service/Technology as they become available
• Participating in new account pursuits including demonstrations, RFP review/questions, proforma development and sales presentations
• Like participation for re-bid accounts
• Actively mine Commissary accounts for new Food opportunities
• Effectively communicate challenges and opportunities for assigned region to the VP of Commissary
• Effectively coordinate & communicate with support staff functions (Finance/HR/Accounting/IT)
• Effectively coordinate & coordinate with third-party technology partners

Minimum Requirements:

• High School diploma/GED required; Bachelor’s Degree preferred or combination of education and experience
• 5-7 years’ experience in commissary operations with 3 years in a lead or management role. Experience working in a correctional facility preferred
• Ability to travel
• Demonstrated ability to lead and guide teams
• Previous experience with inventory, purchasing, cost control and P&L preferred
• Proficiency in all Microsoft Office applications required

Working Conditions:

• Frequent travel required
• Must be able to remain standing for most of working hours.
• Must be able to lift at least 35 pounds.

• Must be able to perform respective tasks.
• Must be able to work flexible hours and days.
• May be exposed to hot, humid work areas.
• May be exposed to sharp instruments and power-driven equipment.
• May be exposed to caustic chemicals.

Equal Opportunity/Affirmative Action/Minorities/Women/Individual with Disabilities/Protected Veteran Employer

Medical
Dental
Vision
Tuition Reimbursement
Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
Discount Program
Commuter Benefits (Parking and Transit) 
EAP
401k
Sick Time-Paid
Holiday Pay (9 paid holidays)
PTO
#LI-ST1
#indeedelior 

About Summit:

Focused on serving correctional institutions, Summit ensures that incarcerated people across the United States have access to delicious, healthy food at each meal. Working with Summit, you will have the opportunity to aid in this process and provide inmates with vital social interaction at mealtimes.

About Elior North America:

Elior North America is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised  by management as needed.